Nothing.

Things

Funnels

Ecosystems

Features

Static documentation

Thinking to make

Activations

Sales

Strategery

Strategery

Strategery

Customer Relationship Management

Operations

Cities

Town halls

Effective

"Because it's what we've always done."

"Is it 5:00 yet?"

Something.

Experiences

Engagement systems

Operating systems

Focus

Living prototypes

Making to think

Improvisations

Relationships

Culture

Mindsets

Behaviors

Surprise and delight

Organizational choreography

Hives

City blogospheres

Interesting, adventurous and personally rewarding

"I don't know."

"What will I do with my one wild and precious life?"