I'm a design leader with 20 years of experience helping strategy and design teams around the world create products + services that boost profits, loyalty, and love. Say hello: firstname.lastname@example.org.
I've been Executive Creative Director at R/GA SF/Singapore/Tokyo, and VP UX at CP+B. I'm also founder of Carbon IQ, one of San Francisco’s first user experience design firms.
Dominos: many smart people and I shipped multiple Domino’s digital products.
MetLife: I led the experience vision for a connected health service for pre-retirees in Japan.
Spotify: I've led strategy + design for a new music discovery platform for a beloved streaming brand.
P.ink: a talented crew and I built and grew P.ink, an international service that empowers cancer survivors with new options after surgery.
Healthcare: I've also led several digital transformation projects for healthcare organizations.
SPEAKING + TEACHING
Lecturer, 2019 IXDA Interaction Conference, Seattle: Designing New Futures with AI + Conversational Architecture
Visiting Professor, Universidad Veritas Costa Rica, 2016 graduate program in interaction design
Workshops, UXPA China, Suzhou , 2016: Mapping the Journey: Telling New Stories to Solve Old Problems and Designing for Unspoken Truths
Chair, 2016 IXDA Student Design Challenge, Helsinki: Designing The Future We Deserve and 2015 IXDA Student Design Challenge, San Francisco: Envisioning the Connected City
Lecturer, 2012 SXSW: Designing Brands that Believe in Sex After Marriage
Keynote, 2011 São Paulo World Usability Day: Sound, Brands and Social Change
HOW CAN I HELP?
I'm available to lead research, strategy and design initiatives. As a servant leader who appreciates a fine mess, I help organizations sort through the muck and build environments in which teams thrive. Portfolio available on request. Let's talk.