I'm a design leader with 20 years of experience helping strategy and design teams around the world create products + services that boost profits, loyalty, and love. Say hello: email@example.com.
I've been Executive Creative Director at R/GA SF/Singapore/Tokyo, and VP UX at CP+B. I'm also founder of Carbon IQ, one of San Francisco’s first user experience design firms.
Many smart people and I shipped multiple Domino’s digital products. I led the experience vision for a connected health service for pre-retirees in Japan; a new music discovery platform for a beloved streaming brand; and several digital transformation projects for healthcare organizations. A talented crew and I built and grew P.ink, an international service that empowers cancer survivors with new options after surgery.
SPEAKING + TEACHING
Lecturer, 2019 IXDA Interaction Conference, Seattle: Designing New Futures with AI + Conversational Architecture
Visiting Professor, Universidad Veritas Costa Rica, 2016 graduate program in interaction design
Workshops, UXPA China, Suzhou , 2016: Mapping the Journey: Telling New Stories to Solve Old Problems and Designing for Unspoken Truths
Chair, 2016 IXDA Student Design Challenge, Helsinki: Designing The Future We Deserve
Chair, 2015 IXDA Student Design Challenge, San Francisco: Envisioning the Connected City
Keynote, 2014 Veritas Costa Rica Design Summit: Designing the Greatest Product Journey on Earth
Lecturer, 2012 SXSW: Designing Brands that Believe in Sex After Marriage
Keynote, 2011 São Paulo World Usability Day: Sound, Brands and Social Change
Lecturer, 2008 Harvard Graduate School of Design, Experience Architecture: Sonic Narratives in Physical Spaces
HOW CAN I HELP?
I'm available to lead research, strategy and design initiatives. As a servant leader who appreciates a fine mess, I help organizations sort through the muck and build environments in which teams thrive. Portfolio available on request. Let's talk.